The following outlines our policies for payments, refunds and cancellations. Please refer to our Terms & Conditions, which make up the Standard Conditions of Contract, for more information.
A 25% non-refundable deposit is payable at the time of booking, in order to secure your place within the group.
The balance of retreat package fees is due no less than 30 days prior to the retreat date.
If you are paying only the deposit at the time of booking, you may pay the remainder in instalments up until 30 days before the start of the retreat date. As stated above, the balance of all fees must be paid by this date.
You are entitled to cancel your booking with us at any time, however the following fees will apply:
At least 30 days: if written notice of cancellation is given more than 30 days in advance, the client is liable to pay 40% of the retreat cost.
From 29 days to 19 days: if written notice of cancellation is given between 29-19 days before the retreat date, you will be liable to pay 60% of the retreat cost.
From 18 days to 8 days: if written notice of cancellation is given between 18-8 days before the retreat date, you will be liable to pay 80% of the retreat cost.
From 0 to 7 days: you will be liable to pay 100% of the retreat cost even if you give written notice 7 days or less before the retreat date.
All deposits are non-refundable.
In the event that Sahasi Mahila Treks needs to cancel or change the itinerary, the following will apply:
Where the Australian Department of Foreign Affairs and Trade or other available information indicates the trip should not proceed: Any amount paid by you will be credited towards another Sahasi Mahila Treks retreat.
Where there are insufficient numbers to run the retreat: Any amount paid by you will be refunded or credited towards another Sahasi Mahila Treks retreat.
Where the retreat is interrupted, or unduly delayed or prevented from proceeding as advertised by circumstances beyond our control: This may include “Acts of God”, perils of the trail, mountains, rivers and valleys, Acts of Government or the ruling authority, epidemics, natural disasters, fires, landslides, earthquakes, war, hostilities, riots and strikes, or any other circumstance beyond our control and responsibility of the tour operator. In this situation, we shall reserve the right to terminate the trek tour at anytime, and at our sole discretion, offer a partial refund of the retreat fees.
Minimum Age Requirement
The minimum age requirement for this trek is 18 years of age. When you make your booking with us and sign the Terms & Conditions you are agreeing that you are at least 18 years of age.